QOVISO / How it works

From your first enquiry to your components

See how Ward discusses your technical requirements, finds manufacturing partners and coordinates the agreed follow-up. Personal contact, in six steps.

Your journey in six steps

We start with a conversation about your component. We then agree on the support QOVISO will provide, the information needed and who takes the next step. You contact Ward directly by email and through any other channels you agree on.

Discuss your enquiry

Tell us what you need made, what the component is for and when you need it. We establish whether it is a prototype, a one-off order or recurring production. Ward discusses a suitable approach with you.

Your action

Describe your enquiry by email. Agree on how to share confidential drawings or models before sending them.

Outcome of this step

A clearly defined enquiry and an agreed next step.

Clarify the technical requirements

We discuss geometry, functional dimensions, tolerances and the operations required. We raise any differences between the drawing and model, or any missing information, with you. Technical assessment involves you and the manufacturing partner concerned.

Your action

Answer the technical questions and confirm the requirements and file revisions to use.

Outcome of this step

Clear information that allows manufacturing partners to assess the same requirements.

Let QOVISO find manufacturing partners

QOVISO looks for suitable manufacturing expertise and coordinates requests for quotation with potential partners. We discuss technical suitability, price, capacity and expected lead time. Ward brings technical questions and possible alternatives back to you.

Your action

Explain your priorities, such as delivery date, finish or material choice.

Outcome of this step

An informed basis for deciding how to take your enquiry forward.

Check the quotation and arrangements

Before ordering, review the components, quantities, price, lead time and terms. Clarify which party issues the quotation, confirms the order and arranges delivery. Ward helps clarify the technical arrangements and outstanding questions.

Your action

Check the proposal and the relevant revisions. Approve it only once the arrangements and responsibilities are clear.

Outcome of this step

An informed decision based on clear arrangements.

Review progress and the schedule

We agree on follow-up for each order. Ward shares confirmed information from the manufacturing partner and discusses changes affecting production, price or delivery. The information reflects the updates received and is not a live view of production.

Your action

Respond to questions and discuss the implications of a change before confirming it.

Outcome of this step

A clear view of the known status and the next action.

Receive your components and discuss follow-up

Before delivery, agree on the inspections, documents and packaging included in the order. After receipt, you can discuss any questions or discrepancies. For a repeat order, we review the revision, quantities, price and lead time again.

Your action

Check quantities, documents and components, and report any discrepancies to the agreed contact.

Outcome of this step

Clarity about delivery and how any questions will be followed up.

Personal project follow-up

Know the next step

You discuss your project directly with Ward. At the start, agree on how you will receive updates, which documents are needed and who to contact with questions.

An update reflects the latest confirmed status. If a schedule changes or more information is needed, we discuss the next action. This website provides information and a way to contact us, rather than online order management.

QOVISOClear information, direct contact

The latest confirmed schedule

The expected delivery date and anything that may still affect production.

A clear next action

Who answers a question, makes a decision or provides further information.

Clearly identified files and revisions

Agree on which drawing, revision and documents belong to the enquiry or order.

Practical information

Questions before and during your project

More about sharing information, making arrangements and following up.

How do I receive an update on my order?

Agree with Ward on how and when you will receive updates. He shares the confirmed information available and discusses outstanding questions. This website does not provide a customer account or online project dashboard.

What if I change my drawing or order?

Clearly identify the new revision and explain what has changed. Discuss the implications for production, price and scheduling first. If production is already under way, the remaining options need to be checked.

Which quality documents are included with my order?

This is agreed for each enquiry. State in advance if you need material certificates, an inspection report or specific checks. Make sure the quotation specifies which documents and inspections are included.

What information helps with a request?

A PDF drawing or STEP/STP model helps us assess your component. Include the material, quantities, tolerances, finish and requested delivery date where known. We agree how to share the files securely.

Can I approach you with an initial idea?

Yes. Describe the component and its application as clearly as possible. We discuss what information is still needed before a manufacturing partner can prepare a meaningful quotation.

What is AI used for?

Digital tools and AI are development goals for QOVISO. Your enquiry is currently discussed personally. This website does not provide automatic analysis or an online customer portal.

Will I receive a price immediately?

A meaningful price depends on factors including geometry, material, quantity and technical requirements. We therefore do not promise an automatic or instant quotation. The approach and next steps are tailored to your request.

How do I share confidential information?

First agree with Ward what information is needed and which channel to use. If your organisation requires a non-disclosure agreement, discuss this before providing confidential files.

Let's take the next step

Have a technical component in mind?

Tell us what you need. We will explore the possibilities together.

Discuss your enquiry